We’re Shutting Down Job Change Alerts

ProductUpdate
We made a tough decision this week. It affects over 10,000 business professionals around the world.

We decided to shut down Job Change Alerts

It’s especially hard because of how much people love the service. Literally as I am writing this, the following email came in:

Screen Shot 2013-11-10 at 4.10.18 PM

And there are many more emails we’ve received over the years with praise and adoration for the product

Before we go any further, I want to clearly state that our Prospector product continues to be our main focus for development. It has brought us more success than any other feature we’ve built, so it will continue to receive the majority of our attention.

Our customers believe Prospector is the easiest and most accurate way to build lists of leads for sales and marketing…and the market seems to agree. In the last 40 days, we’ve signed up over 40 companies for paid SalesLoft Accounts.

We’d love for you to sign up for the free version and let us know your thoughts:  Get Prospector

But the rest of this post will be about Job Change Alerts.

We launched Job Change Alerts in February 2012 as a marketing service to help sales people and drive inbound leads for our company. Here are some stats:

  • We signed up over 10,000 unique users
  • We’ve sent over 3 million Job Change Alerts emails
  • At its peak, the service watched around 8 million LinkedIn profiles for Job Changes every hour

While Job Change Alerts has been a helpful service for so many, it has become extremely hard to keep it going with the restrictions from LinkedIn regarding their API.

The planned shut down date is December 1, 2013.

Why are we discontinuing the service?

While Job Change Alerts has been a helpful service for so many, it has become extremely difficult to maintain the service quality that you have come to expect. LinkedIn has made changes to their API which are detrimental to a service like ours. It is no longer feasible for us to fight against the direction LinkedIn wishes to go and risk having Job Change Alerts become a poor quality experience for everyone.

Job Change Alerts also resulted in very little direct revenue for us and is increasingly more expensive (both in terms of time and money) to maintain. And while we would love to invest into the service as a marketing channel for SalesLoft, it has become prohibitive to do so.

What are my alternatives?

LinkedIn has been developing their own in-house job change alerting product for some time now. It’s already achieved an impressive degree of quality and we’ve found the results to be nearly identical to our own service. We recommend you sign up and start getting their emails today.

What is next for SalesLoft & Prospector?

We’re super excited to be able to shift our full attention to Prospector. Focusing solely on this area of the product will allow us to quickly add new and helpful features. We’re listening to our users and have some wonderful new releases planned over the coming weeks.


We thank all the users of Job Change Alerts for the great feedback and memories, the lessons learned, and the opportunity to help you become a more sincere seller.

SalesLoft CEO, Kyle Porter. Circle Kyle on Google+!
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12 Responses to “We’re Shutting Down Job Change Alerts”

  1. Jeff Costa November 11, 2013 at 8:32 pm #

    Kyle,

    How about open-sourcing the code and putting it on Github? Perhaps another hacker might be able to carry it forward?

  2. Kyle Porter November 12, 2013 at 6:48 am #

    Hey Jeff – there may be a possibility there. I’ll look into that.

  3. Iain Chalmers November 12, 2013 at 7:22 am #

    So sad :-(

    We have your service linked to SFDC. Will that continue?

    • Kyle Porter November 12, 2013 at 9:15 am #

      Hey Iain – look for an email from me on this exact topic. Short answer is no, but we’re offering some concessions. We’re sad as well but very grateful for your business and hope we can continue to add value.

  4. Jake Atwood November 12, 2013 at 10:05 am #

    I can empathize with LinkedIn’s ever-changing API strategy. I hope they can do as good of a job as you’ve done with your tool.

    PS: We signed up for Prospector a few weeks ago and have generated twice as many appointments from the list as we have with Jigsaw. Awesome product guys.

  5. Tom November 12, 2013 at 6:06 pm #

    Am I being dim, but which mailing list do I opt-in to at LinkedIn to get this kind of info? Gutted to be losing it.. I only just signed up but totally love the service!

    • Tim Dorr November 14, 2013 at 8:11 am #

      After clicking on the link in the post, go under “Updates and news” and look for the the drop down next to “Network updates”. Change it to daily (or weekly, if that’s your only option).

      • Tom November 17, 2013 at 5:57 pm #

        Sadly weekly is my only option, and the weekly update is just a digest.. it’s not a patch on the service you’ve been providing!

        Any ideas how to switch it to daily?!

  6. Matt Bertuzzi November 15, 2013 at 7:46 am #

    Wow. Tough call, but IMHO you are making the right decision.

    Super excited to see where you & team take Prospector.

  7. Gerrit November 18, 2013 at 8:37 am #

    Kyle, this is SHOCKING news! So sad…
    Would it make a difference if we pay for this service? How much would you need to ask in order to justify the time to maintain it. For now I am feeling I would be willing to pay for it. LOVE the service.
    Will check out the prospector too!

    Keep up the good work and cheers from Amsterdam,

    Gerrit

  8. Chris November 19, 2013 at 10:14 am #

    Right on. Thanks for letting us know. Keep the content coming from the blog.

  9. Casey November 25, 2013 at 1:00 pm #

    Solid tool! Sorry to see it go.

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